Tech & Software for Insurance Brokers
Smarter Business
powered by AI
Your technology partner for smarter AI integration.
About Us
For more than two decades, Fortix has scaled businesses by creating intelligent CRM systems and tools that improve performance and clarity.
In a landscape increasingly clouded by overwhelming volumes of information and rapid change, we bring structure, discernment and guidance. We help businesses isolate what is valuable from what is mere noise, applying the right technologies to deliver practical, measurable and future-ready outcomes.
What We Deliver
Smarter Systems
built for high performance
We pioneer CRM systems and software solutions that reshape how insurance brokers and professional organisations operate, communicate and grow. As we enter a new era defined by AI-driven capability, we remain guided by those same principles.
Our approach centres on best-practice, responsible AI — solutions that are thoughtfully designed, carefully governed and aligned to real business value. This is the foundation of our Smart Integration framework: adopting AI not for its novelty, but for its ability to elevate performance, strengthen operations and support people in doing their best work.
Our Systems
What does smarter, responsible
AI-integration look like?
Secure by design
Every solution is built with enterprise-grade security, ensuring data privacy, protection and compliance from the ground up.
Robust and reliable
Systems are engineered for resilience and scalability, reducing downtime and safeguarding operational continuity.
Efficient in delivery
Streamlined workflows and automation reduce manual effort, accelerate output, and free your team to focus on higher-value tasks.
Aligned with business goals
AI is not applied for the sake of technology; it’s tailored to your strategic objectives, KPIs and measurable outcomes.
Seamless in integration
Designed to fit within your existing technology ecosystem, connecting data and systems without disruption.
Transparent and explainable
Every AI process is auditable and accountable, ensuring decisions are traceable and understandable.
Human-centred
Fortix solutions enhance, not replace, human capability — supporting smarter decisions and better customer experiences.
Ethically governed
Built on principles of fairness, responsibility and compliance, so AI operates within clear boundaries of trust.
Future-ready
Modular and adaptable architecture that grows with your organisation and evolving technology landscape.
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Testimonials
For forward-thinking
Insurance Brokers, just like you.
We work with insurance brokers who are already doing their best work and want to see their businesses grow by embracing the responsible use of AI.
“As a busy and progressive Insurance Broking business we were looking for a CRM solution to ‘fit’ with our broking system.
Fortix has provided an insurance CRM which is not only very user-friendly and easily customisable, but has seamlessly integrated with our Broking System.
Fortix has streamlined both our internal and external communication and document management, allowing us more time to focus on our clients.“
Daniel Webber
“The experience working in partnership with Luke & the FORTIX team has exceeded our business expectations. The understanding of our goals & the attention to every detail plus their responsiveness to any changes required has assisted us to deliver major projects in a timely manner.
In addition the guidance & practical advice provided by Luke through the critical change management process has assisted to embed the new programs within the teams with excellent user acceptance.”
Robyn Styles
Hi, I'm Paul Faix
Founder of Fortix, and an advocate for helping people find their freedom through doing their best work.
Throughout my career, I’ve believed that technology should never be adopted for its own sake. The goal is always to remove constraints, challenge outdated practices and open the space for businesses to grow beyond what they thought possible. When we harness the right technology with an open mindset, real innovation happens. Opportunities that were once hidden become visible and achievable. At its core, Fortix stands for freedom — the freedom that comes from having robust, secure and intelligently designed systems supporting every part of the business.
This is our craft and our commitment: to empower organisations to operate at their highest potential and to achieve outcomes they once considered out of reach.
News, Podcasts, and More
What does it mean to Do Your Best Work?
Adventure: Finding Purpose on the Camel Track.
With John Elliott "the Camel Man."
Precision: The quality of being exact and accurate.
With Alex Ardizzone, Director at Future Engineering.
Strength: The ability to withstand force or pressure without failing.
With Joel Mullen, founder and owner of Small Goods Gym.
Limitless: Refusing to let boundaries define you
With Dawn Russell, leader and advocate.